Operations

Chris Waters – Operations Manager

He has held a variety of positions in the substance abuse field including case management, operations, client care and program management. His greatest characteristics are his honesty, compassion, and modesty. His innate ability to teach and encourage clients is without comparison. Chris leads by example and he strives to provide a safe environment for young men in early recovery. Chris believes in a three-prong approach that encompass the mind, body and soul together with a strict routine and solid foundation to help them accomplish their goals and achieve long term sobriety.  He values the integrity of the Sobertec Techniques team and has helped to build a strong team and establish a meaningful sense of comradery throughout the organization. In his time off, you can often find him working out in the gym, playing basketball, or spending time with wife and two dogs Jack and Dulce.

 

Ryan Fullerton, BA – Detox and Residential Manager

Originally from Pittsburgh, PA, Ryan Fullerton has worked in the Substance Abuse field for five years and has held numerous positions at Sobertechniques. By utilizing his leadership qualities and pairing them with his personal experience with substance abuse, Ryan has worked his way up from support staff, to Operations Supervisor, Director of Operations, and finally to his current position as Detox/Residential Manager. Among the many tasks Ryan is assigned to, his primary focus is in overseeing both male and female residential facilities as well as supervises all behavioral health techs and case managers. Ryan oversees all detox staff, providing guidance and education in order to promote the safety and the well-being of both residents and employees. Ryan also acts as coordinator between multiple departments within the company to ensure that clients receive a consistent, integrated, and productive experience during their time at Sobertechniques. Ryan is RADT certified and received his BA in Communications/Sociology from University of Pittsburgh. An avid fitness enthusiast, Ryan believes that a balanced and healthy lifestyle that encompasses health, wellness, and recovery is the key to achieving true happiness and freedom from active addiction.

 

Robert Erbes – Operations Supervisor

Robert Erbes joined Sobertechniques in 2016. Robert brings with him a unique set of managerial and logistical skills that he uses to provide strategic leadership and demonstrate exceptional service to both clients and staff. Robert’s desire to help others overcome their struggles with addiction stems from his own personal experience with substance abuse.
As Operations Supervisor, Robert oversees all operational functions of the organization, manages support staff, and creates and maintains a safe environment for clients that is conductive to recovery. Robert has a very strong focus on the rehabilitation of clients and will go above and beyond to ensure our clients’ needs are met.
Robert currently has his RAD-T Certification and plans to continue his education to further his knowledge and understanding in the field of substance abuse.

 

Cuong Nguyen – Operations Supervisor

Cuong Nguyen joined Sober Techniques in May 2016. With an extensive managerial and technological background, Cuong draws from his experience in operations management to assist with the day-to-day management of the company’s numerous facility locations and ensures that daily operations run smoothly. As Operations Supervisor, Cuong is responsible for the transportation of clients into and out of the facility, performance evaluations of staff members, and implementation of procedures, goals, and objectives
within the company.
A recovering addict himself with over five years of sobriety, Cuong brings a unique and well-rounded perspective to the team of professionals at Sober Techniques. Cuong utilizes his insight and awareness to efficiently identify and solve problems as the arise and to maintain a safe and healthy environment for both staff and clients that is conducive to the goal of recovery.
In his spare time Cuong enjoys building computers and spending time with his family. He is currently attending Cypress College and is working towards a degree in accounting.

 

Garrett Dunn – Detox Supervisor

Garett Dunn has four years of experience working in the Substance Abuse field, two and a half of which have been at Sobertechniques. Garrett has had the opportunity to learn and to grow with the company while helping others find their feet in sobriety. Garrett has worked his way up from Support Staff to his current position as Detox Supervisor by using his experience along with his commitment to providing the highest level of addiction treatment care to his clients.
A recovering addict himself, Garrett struggled with substance abuse for more than 20 years, working odd jobs and playing music while taking short-lived stabs at school, rarely completing anything he started and leaving a trail of wreckage in his wake. Fed up with the constant failures and fueled by desperation, Garrett decided he was going to change. He knew he couldn’t do it alone, so Garrett took the first step and asked for help. He embraced recovery and the 12-Step program, got a sponsor, and took the simple steps that were laid out in front of him.

Garrett’s hunger for knowledge led him back to school in 2014, where he began studying Psychology at Adam’s State University. After a year of school, Garrett changed his major to Human Services and continued his education at Coastline Community College. Garrett is committed to using his education and personal experience to understand and support clients in their recovery. Garrett’s compassion and professionalism enable him to evoke positive change in those around him, and he believes there is hope and there is a solution for even the most destitute, desperate, and hopeless cases.

 

Shaquita Woods – Graveyard Detox Supervisor

Shaquita graduated in 2012 with a Bachelor’s Degree in Human Services from the University of Phoenix and holds a RADT-I. Shaquita began her career with Sobertechniques Recovery as a Residential Care staff in February 2017 and currently functions as the Graveyard Residential Detox Supervisor. Overseeing Sobertechniques’s five (and soon expanding) residential detox homes overnight, Shaquita employs personal experience with relatives in addiction, occupational experience and educational background to help clients served settle into treatment while leading staff in caring for the clients through their thoughts of flight, physical detoxification and post-acute withdrawal symptoms (PAWS). Shaquita provides an exemplary insight of sobriety and maintains a neutral and nonjudgmental outlook to help clients feel safe while instilling positive affirmations and facilitating crisis intervention in between the clients’ sessions with their case manager and therapist.
Shaquita has not endured her own struggles with addiction but realized she had the desire and passion to help guide those struggling with addiction and substance abuse when she experienced, first-hand, the effects the disease has on the family structure when her step-father struggled with his addiction and physical abuse during her childhood. Through her experience, she learned the importance of receiving treatment as soon as possible but also witnessed the correlation of the strain on the family structure and impact this disease has on developing minds of children exposed to behaviors that accompany it.
After having worked in treatment for over three years, Shaquita continues to learn new coping skills and intervention methods to help keep the clients served on track to a bright recovery with Sobertechniques as their foundation. Shaquita incorporates discussing and presenting videos of her hobby of practicing and competing in mixed martial arts as a distraction and inspiration for clients to continue their personal fight against addiction to achieve an ultimate and rewarding win. Shaquita looks forward to watching and helping clients blossom daily before her eyes into the strong, capable and responsible people each client thrives to restore.